Your Payment System Is Charging the Wrong Fee. The Fix Is 3 Lines of Code. Finding Those 3 Lines Took a Week. The surface problem: a wrong fee The symptom was clear. Patients were seeing a 3 percent surcharge on debit card payments. The surcharge was inconsistent. Some debit cards were charged correctly. Othe... Business Automation Custom Development Healthcare Software Strategy Jul 24, 2026
Building Multi-Tenant SaaS: Architecture Decisions That Scale Building Multi-Tenant SaaS: Architecture Decisions That Scale Every SaaS product hits the same fork in the road early on: how do you let multiple customers share the same platform without their data b... Custom Development Software Strategy Technology Decisions Feb 27, 2026
What Business Owners Should Know About Code Ownership and Vendor Lock-In Here's something we see all the time: a business owner calls us in a panic because they just realized they don't actually own the software they paid to have built. Maybe their agency went dark. Maybe ... Custom Development Small Business Software Strategy Feb 25, 2026
How to Choose a Custom Software Partner: A Checklist for Business Leaders How to Choose a Custom Software Partner: A Checklist for Business Leaders Picking the wrong software development partner is expensive. Not just in dollars, though those add up fast. The real cost is t... Business Growth Custom Development Software Strategy Feb 23, 2026
Your Software Invoice Says 40 Hours. What Did You Actually Get? Your Software Invoice Says 40 Hours. What Did You Actually Get? You open the monthly invoice from your software team. $8,000. Forty hours. The line items say things like "API integration - 6 hrs," "bu... AI Business Growth Pricing Software Strategy Feb 17, 2026
HIPAA Compliance Requirements for Custom Healthcare Software HIPAA Compliance Requirements for Custom Healthcare Software If you're building custom software that touches patient data, HIPAA isn't optional. It's the baseline. And yet, we see healthcare companies... Custom Development Healthcare Software Strategy Feb 12, 2026
Custom vs. Off-the-Shelf: When Professional Services Outgrow Standard Solutions Custom vs. Off-the-Shelf: When Professional Services Outgrow Standard Solutions Professional services leaders face a critical decision as their firms grow: continue adapting business processes to fit ... Business Growth Custom Development ROI Analysis Software Strategy Technology Decisions Feb 6, 2026
The True Cost of Offshore Development Nobody Talks About The True Cost of Offshore Development Nobody Talks About The pitch is compelling: hire offshore developers at a fraction of U.S. rates, get the same work done cheaper, and invest the savings back into... Custom Development Software Strategy Jan 27, 2026
When Low-Code Hits a Wall: Signs It's Time for Custom Development When Low-Code Hits a Wall: Signs It's Time for Custom Development Low-code platforms like Bubble, OutSystems, and Airtable promise to democratize software development. Build applications without writi... Small Business Software Strategy Technology Decisions Jan 22, 2026
Why Every Custom Software Project Should Start with Discovery Why Every Custom Software Project Should Start with Discovery Most software projects start with code. A client describes what they want, developers start building, and everyone hopes for the best. Som... Custom Development Project Management Software Strategy Jan 17, 2026
Custom Software vs. SaaS: A Decision Framework for Growing Businesses Custom Software vs. SaaS: A Decision Framework for Growing Businesses Every growing business eventually faces this question: should we buy off-the-shelf software (SaaS) or build something custom? It's... Software Solutions Software Strategy Technology Decisions Jan 12, 2026
What Happens When a Software Project Fails—And How to Recover What Happens When a Software Project Fails—And How to Recover Software projects fail more often than most people realize. Not "slightly behind schedule" or "over budget"—actually fail. The system does... Custom Development Legacy Software Software Strategy Jan 7, 2026